Please inform us within 24 hours if you receive the product damaged or broken. Unfortunately, if the information reaches us after 24 hours, we will not be able to process store credits/refunds. If you inform us post 24 hours about the product being broken or damaged, we will be more than happy to repair the product for you. (as per the product warranty).
Please feel free to email/call or chat with us to inform and send the product back to us. Store Credits once issued will not be converted into online/cheque refunds.