Return policy for Gemstone

Customer has full right to return the Gemstone, if the delivered product is not as per the description or if you have received a broken product. We will not entertain the return or exchange in any other condition. You have to inform us within 24 hours of receiving the Gemstone. We will not be able to process any return request after 24 hours.

Return policy for all other product except Gemstone

We offer you a 24 hours Peace of Mind Guarantee on all the products that you purchase from us. To qualify for this, the product must be in an absolutely unworn and brand new condition and must be returned with the original sealed box, instruction papers, warranty, and other accessories if any. Make sure you have not used the product.

Scratched and Used Products will not be taken back.

You can mail us for your replacement or refund from your same order confirmation mail you have received from our end.

Or Contact:

Email- contact@panchvaati.com